This page explains how we manage your test results and the best way for you to access them.
We will proactively contact you if your test results indicate you need further tests or treatment.
We will not contact you if your results are ‘normal’. These results will be added to your health record.
It is your responsibility to check for your own results and request any necessary follow-up appointments if you feel you need one. Once your test results are added to your medical record, you can access your results without contacting us. Please see Viewing your test results for more info.
Quick reminder: Our reception staff are not qualified to provide comment on or interpret any test results.
Viewing your test results
Once added to your medical record, you can access your test results in the following ways:
- in your NHS App
- via the NHS website using your NHS account
- sending us an admin request via Anima during core hours (Mon–Fri, 8am–6.30pm). Watch our ‘how to video’ guide here
- if you cannot view your test results online, you can phone us (01329 845777) or visit the surgery
We strictly adhere to confidentiality and data protection. We will only provide test results to the person they directly relate to, unless that person has given prior permission for their disclosure.
Quick reminder, additional help can be found here: Health Navigator A-Z – Meon Health Practice
NHS Login
How long do results take to come through?
Test results will usually take between 48 hours to two weeks to come back to us from the laboratory. Specialised tests and scan results may take longer.
If your test is requested by another healthcare provider, e.g. a hospital, they will be responsible for providing your results to you. If you are waiting for results from another service, please contact them directly to discuss this.
Once your test results are added to your medical record, you can access your test results without needing to contact us. Please see Viewing your test results for more info.
Quick reminder, additional help can be found here: Health Navigator A-Z – Meon Health Practice
How we review your results
A healthcare professional will review your test results here at the Practice. Your results will then be added to your medical record with a comment, such as ‘no action required’ or ‘patient will be contacted’.
We aim to proactively contact any patients within two-weeks of us receiving results back from the laboratory if results require further action. Should it be needed, one of the team will be in touch.
Once your test results are added to your medical record, you can access your test results without needing to contact us. Please see Viewing your test results for more info.
Quick reminder, additional help can be found here: Health Navigator A-Z – Meon Health Practice
What do we do with ‘normal’ results
Due to the high number of tests we are responsible for, we do not proactively contact patients if test results are marked as ‘normal’ or ‘no action required’. These results will simply be added to your medical record once they have been reviewed by our team.
Once your test results are added to your medical record, you can access your test results without needing to contact us. Please see Viewing your test results for more info.
It is your responsibility to check for your own results and request any necessary follow-up appointments if you feel you need one.
Quick reminder, additional help can be found here: Health Navigator A-Z – Meon Health Practice
If your results indicate further action is needed
If your results mean you need follow-up care such as specific treatment or more tests, a ‘proactive’ appointment will be booked in to the doctor’s diary. This appointment is an instruction for our healthcare professionals to contact you and/or request any further tests.
Proactive appointments are flexible, so we cannot give you a specific date/time when you will be contacted. We aim to proactively contact any patients within two-weeks of us receiving results back from the laboratory if results require further action. Should it be needed, one of the team will be in touch.
Quick reminder, additional help can be found here: Health Navigator A-Z – Meon Health Practice
If your tests/scans were requested by another service
It is the responsibility of the requesting department to provide you with your test results, therefore we do not have authority to discuss or share your results, and our team may not be qualified to interpret specialist results.
If you are waiting for results from another healthcare provider/service, please contact the requesting department to discuss this.
Quick reminder, additional help can be found here: Health Navigator A-Z – Meon Health Practice