FAQs

What is the Patient Participation Group (PPG) and how do I join?

All GP practices in England are required to form a Patient Participation Group (PPG) so patients can share their views and experience about the services they receive.  All Meon Health Practice registered patients (aged 18 and over) are eligible to join.

Meon Health Practice will regularly review the membership of its PPG to ensure that the group is representative of its registered patients in relation to gender, age, ethnicity, and local surgery.

For more information and to join the PPG, please click on this link:

Our Patient Participation Group – Meon Health Practice

What is Anima and how and when can I use it?

Anima is a new way to contact the Practice online for medical and admin requests during surgery opening hours Monday to Friday.

For non-urgent appointments, please use Anima between 11am-12pm Monday to Wednesday.  

It’s easy to register/sign-up for an Anima account using an email address and mobile phone number. Patients who prefer to contact us by phone or in person can still continue to do so.

For more information about Anima, how to register and to watch a short ‘How to use Anima’ video, please click on this link:

About Anima – Meon Health Practice

For more information about Appointments, please click on this link:

Appointments – Meon Health Practice

How and when do I make an appointment for a chronic condition such as Asthma and Diabetes?

Patients who have a diagnosed chronic condition are invited for their annual review through a nationally monitored recall process which complies with National Institute for Health Care Excellence (NICE) recommendations.

Patients are usually invited for their review around the month of their birthday, and this may involve a questionnaire about their condition, an appointment with a member of our nursing team and a follow-up appointment with a specialist nurse or clinical pharmacist if necessary.

For more information about chronic conditions and appointments, please click on this link: Long term condition reviews – Meon Health Practice